2000 Ford Contour: Reliability Data

Source: NHTSA — 247 complaints
247
Total Complaints
55,000mi
Median Mileage
STRUCTURE
Top Issue
12
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

40,000 25th Percentile
55,000 Median Mileage
85,281 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STRUCTURE
72
UNKNOWN OR OTHER
26
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
17
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
11
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
9
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
9
AIR BAGS
5
VISIBILITY
5
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
4
SEATS
4

Severity Assessment

12
Crashes
1
Fires
14
Injuries
0
Deaths

Sample Complaint Reports

"NO COOL AIR COMES FROM DRIVERS SIDE AIR CONDITIONING SYSTEM. TOOK VEHICLE TO DEALER FOR 3000 MILE SERVICE, CONSUMER THEN TOLD DEALER OF PROBLEM WITH AIR CONDITIONER. THEY ATTEMPTED TO CORRECT PROBLEM, BUT WERE UNABLE TO REMEDY THE PROBLEM. HEAD QUARTERS IN DETROIT TOLD DEALER TO TAKE OUT THE ..."
"NO COOL AIR COMES FROM DRIVERS SIDE AIR CONDITIONING SYSTEM. TOOK VEHICLE TO DEALER FOR 3000 MILE SERVICE, CONSUMER THEN TOLD DEALER OF PROBLEM WITH AIR CONDITIONER. THEY ATTEMPTED TO CORRECT PROBLEM, BUT WERE UNABLE TO REMEDY THE PROBLEM. HEAD QUARTERS IN DETROIT TOLD DEALER TO TAKE OUT THE ..."
"NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28