1999 Mercury Villager: Reliability Data

252
Total Complaints
53,000mi
Median Mileage
Accelerator Pedal
Top Issue
15
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

40,000 25th Percentile
53,000 Median Mileage
68,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Accelerator Pedal
55
Vehicle Speed Control
33
Automatic Transmission
9
Headlights
6
Tread/Belt
5
Front
5
Seats
5
Rack And Pinion
5
Tail Lights
4
Gasoline
4

Severity Assessment

15
Crashes
3
Fires
12
Injuries
0
Deaths

Sample Complaint Reports

"WE ARE HAVING A LOT OF TROUBLE WITH THE STARTING OF THE VEHICLE. IT WONT START EASILY AND IT STRUGGLES TO IDLE WHEN THIS OCCURS. IT DOESNT OCCUR ALL THE TIME AND THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM YET. THIS HAS BEEN DOING IT ON AND OFF FOR 2 MONTHS NOW. IT WILL WORF FINE FOR 2 DAYS T..."
"OUR WINDSHIELD WIPERS SPORATICALLY TURN ON AND STARTLE DRIVER. THEY HAVE BEEN DOING THIS SINCE ABOUT TWO MONTHS AFTER WE BOUGHT VEHICLE. FORD IS AWARE OF THIS DANGER BUT CANNOT FIND A REPLACEMENT PART. THEY KNOW THE MULTIFUNCTION SWITCH IS DEFECTIVE ON MANY OF THE VANS BUT WILL NOT REPLACE UNTIL ..."
"DEFECTIVE DESIGN OF THE BRAKING SYSTEM CAUSED A GRINDING NOISE WHEN BRAKING, AND COULD CAUSE EXTENDED STOPPING DISTANCE WHICH MIGHT RESULT IN A CRASH. DEALER REPLACED FRONT BRAKE ROTORS TWICE, AND TURNED ROTORS ONCE/ BRAKE PADS 4 TIMES. ALSO NOIS ECOMING FROM SUB-FRAME BOLTS. DEALER COULD NOT ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Accelerator Pedal 55 complaints
25th: 35,000 mi Median: 53,000 mi 75th: 70,000 mi
Vehicle Speed Control 33 complaints
25th: 46,250 mi Median: 57,250 mi 75th: 67,431 mi
Headlights 6 complaints
25th: 37,250 mi Median: 45,530 mi 75th: 49,446 mi

Where Are Complaints Coming From?

Top states by complaint count.

MI: 35 OH: 24 NY: 23 PA: 22 CA: 22 IL: 19 FL: 10 TX: 8 MA: 8 NJ: 8

Who Files Complaints?

42.9%
Original Owners
57.1%
Second+ Owners

Mercury Villager — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199351619
199432315
199547730
199625312
19971529
199810014
20009010
2001214
2002202

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28