1997 Jeep Grand Cherokee: Reliability Data
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
What Fails?
Most reported component issues from NHTSA complaints.
Severity Assessment
Sample Complaint Reports
"AFTER VEHICLE WAS DRIVEN FOR 15 MINUTES AND PARKED THE ENGINE CAUGHT ON FIRE AT 1,500 MILES.THE REASON IS UNKNOWN AS OF NOW. *AK"
"CONSUMER STATES WHEN SHE WAS PARKING HER VEHICLE IT SPONTANEOUSLY CAUGHT ON FIRE, NO INJURIES. *AK"
"ABS BRAKE FAILURE, DRIVING VEHICLE AT LOW SPEED, APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR, LOSS OF EFFECTIVENESS, ON DRY SURFACE, IMPACT 12:00 POSITION, HITTING THE HOUSE. *AK"
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Where Are Complaints Coming From?
Top states by complaint count.
Who Files Complaints?
Jeep Grand Cherokee — Other Years
See how this model compares across different model years.
| Year | Complaints | Crashes |
|---|---|---|
| 1993 | 784 | 68 |
| 1994 | 775 | 142 |
| 1995 | 983 | 146 |
| 1996 | 1249 | 156 |
| 1998 | 1349 | 194 |
| 1999 | 2319 | 157 |
| 2000 | 1855 | 132 |
| 2001 | 1128 | 95 |
| 2002 | 1770 | 98 |
| 2003 | 887 | 60 |
| 2004 | 1570 | 149 |
| 2005 | 2732 | 137 |
| 2006 | 1750 | 79 |
| 2007 | 1475 | 47 |
| 2008 | 990 | 35 |
| 2009 | 195 | 9 |
| 2010 | 171 | 18 |
| 2011 | 2421 | 90 |
| 2012 | 2308 | 72 |
| 2013 | 1102 | 41 |
| 2014 | 3365 | 224 |
| 2015 | 1725 | 179 |
| 2016 | 434 | 45 |
| 2017 | 552 | 38 |
| 2018 | 1160 | 75 |
| 2019 | 516 | 25 |
| 2020 | 329 | 39 |
| 2021 | 643 | 34 |
| 2022 | 415 | 12 |
| 2023 | 617 | 26 |
| 2024 | 355 | 9 |
| 2025 | 87 | 3 |
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
Copy this code to embed on your website: