1997 Jeep Grand Cherokee: Reliability Data

1432
Total Complaints
120,000mi
Median Mileage
Park/Neutral Start Interlock Switch
Top Issue
143
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

90,000 25th Percentile
120,000 Median Mileage
164,682 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Park/Neutral Start Interlock Switch
127
Rotor
81
Tank Assembly
78
Fuel System, Other
77
Automatic Transmission
54
Antilock/Traction Control/Electronic Limited Slip
53
Fuel/Propulsion System
46
Fuel Gauge System
44
Fuel System, Gasoline
38
Fuel Pump
34

Severity Assessment

143
Crashes
28
Fires
112
Injuries
9
Deaths

Sample Complaint Reports

"AFTER VEHICLE WAS DRIVEN FOR 15 MINUTES AND PARKED THE ENGINE CAUGHT ON FIRE AT 1,500 MILES.THE REASON IS UNKNOWN AS OF NOW. *AK"
"CONSUMER STATES WHEN SHE WAS PARKING HER VEHICLE IT SPONTANEOUSLY CAUGHT ON FIRE, NO INJURIES. *AK"
"ABS BRAKE FAILURE, DRIVING VEHICLE AT LOW SPEED, APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR, LOSS OF EFFECTIVENESS, ON DRY SURFACE, IMPACT 12:00 POSITION, HITTING THE HOUSE. *AK"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Tank Assembly 78 complaints
25th: 55,998 mi Median: 68,899 mi 75th: 76,147 mi
Automatic Transmission 54 complaints
25th: 91,250 mi Median: 95,000 mi 75th: 98,752 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 193 NY: 133 MA: 96 FL: 94 PA: 92 TX: 69 MD: 55 IL: 55 MI: 50 NJ: 48

Who Files Complaints?

36.1%
Original Owners
63.9%
Second+ Owners

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199378468
1994775142
1995983146
19961249156
19981349194
19992319157
20001855132
2001112895
2002177098
200388760
20041570149
20052732137
2006175079
2007147547
200899035
20091959
201017118
2011242190
2012230872
2013110241
20143365224
20151725179
201643445
201755238
2018116075
201951625
202032939
202164334
202241512
202361726
20243559
2025873

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28