1996 Jeep Grand Cherokee: Reliability Data

Source: NHTSA — 1249 complaints
1249
Total Complaints
139,000mi
Median Mileage
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
Top Issue
156
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

95,000 25th Percentile
139,000 Median Mileage
174,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
160
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
62
POWER TRAIN:AUTOMATIC TRANSMISSION
53
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
49
STRUCTURE:BODY:DOOR
38
ELECTRICAL SYSTEM
38
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
31
FUEL SYSTEM, GASOLINE
30
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
30
VEHICLE SPEED CONTROL
28

Severity Assessment

156
Crashes
25
Fires
119
Injuries
8
Deaths

Sample Complaint Reports

"WITHIN FIRST MONTH OF OWNERSHIP BRAKE PEDAL GOES COMPLETELY TO FLOOR. THIS HAPPENS SEVERAL TIMES. CAUSE MASTER CYLINDER FAILING. TT"
"THE VEHICLE DOES NOT STEER AND IT WANDERS ALL OVER THE ROAD. PLEASE DESCRIBE. TT"
"W/REAR LOCK DIFFERENTIAL AND LOADED W/OTHER ACCESSORIES; UPON APPLYING BRAKES, VEHICLE WILL PULL IN EITHER DIRECTION. PLEASE DESCRIBE DETAILS. TT"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28