Viewrail Recalls Electronic LED Modules used with Floating Stairs and Rails Due to Fire Hazard
Source: CPSC Recall #25436
Recall Date
2025-08-14
Manufacturer
Viewrail, of Goshen, Indiana
Units Affected
About 2,720
Products Involved
Electronic LED modules used on Floating Stairs and Rails
Hazard
The LED module can overheat, causing it to melt, posing a fire hazard.
Remedy
Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module, if no receipt is provided.
Reported Injuries
The firm has received 20 reports of modules overheating or melting. No injuries have been reported.
Sold At
Viewrail.com from August 2023 through June 2025 for about $80.
Manufactured In
China
Full Recall Description
This recall involves an electronic module for LEDs used to control lighting with floating stairs and rails. The module is located inside the metal stringer tube on the back of the stairs. The module is rectangular and white in color with model number "E2-WR" located on the front. The modules are accessories that came with the floating stairs and/or rails with LED lighting when requested by consumers.
Data source: U.S. Consumer Product Safety Commission (CPSC) via SaferProducts.gov.
For the most current recall information, check directly with CPSC or the manufacturer.
Last verified: 2026-03-28