Segway Recalls Ninebot Children's Bicycle Helmets Due to Risk of Head Injury

Recall Date
2022-03-24
Manufacturer
GuangZhou NOW Sports Gear Co. Ltd., of China
Units Affected
About 960

Products Involved

Ninebot Children's Bicycle Helmets

Hazard

The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.

Remedy

Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage.

Reported Injuries

None reported

Sold At

Best Buy and other retailers nationwide and online at Segway.com and Amazon.com from December 2020 through May 2021 for between $30 and $50.

Manufactured In

China

Full Recall Description

This recall involves the Ninebot Kids bike helmets. The helmets were sold in an orange/white exterior color and in size extra-small (XS), fitting head circumferences from about 19 ½ inches to 21½ inches. Ninebot is printed on the sides of the helmet. Model NB-410 is printed on a label on the inside of the helmet. The batch code and date can be found on a separate label on the inside of the helmet. Only helmets with batch code SN4500056024 and Date: August 2020 are included in this recall.

Data source: U.S. Consumer Product Safety Commission (CPSC) via SaferProducts.gov.

For the most current recall information, check directly with CPSC or the manufacturer.

Last verified: 2026-03-28