NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard
Source: CPSC Recall #17201
Recall Date
2017-08-08
Manufacturer
NVIDIA Corp., of Santa Clara, Calif.
Units Affected
About 6,900 (in addition, about 360 were sold in Canada)
Products Involved
European plug heads for NVIDIA SHIELD™ power adaptors
Hazard
The plug heads can break exposing metal prongs, posing an electric shock hazard.
Remedy
Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.
Reported Injuries
There have been no reports of injuries or incidents in the U.S. NVIDIA has received nine reports of the European plug heads breaking overseas, including six reports of consumers receiving electrical shocks.
Sold At
Online at NVIDIA.com, Amazon.com, BestBuy.com, and NewEgg.com from October 2015 through June 2017 for about $30.
Manufactured In
China
Full Recall Description
This recall involves European plug heads for power adaptors included with NVIDIA SHIELD™ World Charger Kits, as well as with NVIDIA SHIELD tablet computers and TVs intended for use in Europe. The European plug head has two thin round metal prongs within a black plastic hexagonal extender on a black plastic base plate that can be attached to the power adaptor. The power adaptor has the model number SPA011AU5W2 and the NVIDIA name and logo etched on the side of the power adaptor where the European plug head can be attached. There are six different plug heads that come with the World Charger Kit. Only the European plug head is being recalled.
Data source: U.S. Consumer Product Safety Commission (CPSC) via SaferProducts.gov.
For the most current recall information, check directly with CPSC or the manufacturer.
Last verified: 2026-03-28