"Was Matrix-brand Training Cycles recalled?"

Q: "Was Matrix-brand Training Cycles recalled?"

"Yes. CPSC recall #25109 was issued on 2025-01-30. The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider."

Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard

Source: CPSC Recall #25109

Recall Date

2025-01-30

Manufacturer

Johnson Health Tech North America Inc. ("JHTNA"), of Cottage Grove, Wisconsin

Units Affected

About 12,885 (In addition, about 140 were sold in Canada)

Products Involved

Matrix-brand Training Cycles

Hazard

The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.

Remedy

Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit.

Reported Injuries

The firm has received 63 reports of seats unexpectedly lowering, including two reports that users fell off the cycle when the seat lowered. No injuries have been reported.

Sold At

Sold primarily to commercial fitness facilities, both by JHTNA directly and through third-party distributors, from January 2021 through October 2024 for between $2,530 and $7,305.

Manufactured In

Taiwan

Full Recall Description

This recall involves certain Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, CXV and CXM-02. The recalled products have adjustable saddles and handlebars with an aluminum rear flywheel and a magnetic resistance system. They have matte black steel frames, forged steel cranks, dual-sided SPD pedals, four leveling feet and two transport wheels. "Matrix" is printed on the side. The model and serial numbers are located on a label on the lower rear area of the cycle frame. Recalled cycles have a serial number that contains a serial prefix of FC32, ZFC32B, FC33, FC36, FC29D or FC27. Model (Serial Prefix) Example Serial Numbers CXC-02 (FC32) FC32210900001 CXC-02 (ZFC32) ZFC32B240600001 CXM-02 (FC33) FC33210800001 CXM-03 (FC36) FC36240300001 CXP-03 (FC29) FC29D240600001 CXV (FC27) FC27210700001

View on CPSC.gov →

Data source: U.S. Consumer Product Safety Commission (CPSC) via SaferProducts.gov.

For the most current recall information, check directly with CPSC or the manufacturer.

Last verified: 2026-03-28