CPSC, Xerox International Partners Announce Retrofit of Network Laser Printers
Source: CPSC Recall #03519
Recall Date
2003-01-29
Manufacturer
Xerox International Partners, of Palo Alto, Calif.
Units Affected
About 17,000
Products Involved
Xerox, Hitachi, and GCC brand laser printers
Hazard
Arcing may cause the fuser assembly to overheat, posing a fire hazard.
Remedy
Users should (1) switch off the printer power when unattended; (2) ensure that the "power save" mode is enabled; and (3) contact their commercial distributor for information on obtaining a free retrofit.
Reported Injuries
There have been three reports of overheating, causing minor property damage. No injuries have been reported.
Sold At
Xerox Engineering Systems, Hitachi Printing Solutions America and GCC Technologies sold the printers nationwide for prices ranging from $1,599 to $6,999.
Full Recall Description
These network laser printers were manufactured from January 1995 through September 1998. Model numbers are on the top of the unit and on a label located on the rear panel. The retrofit is for the following model numbers: Xerox Engineering Systems - Model 8808 Hitachi Printing Solutions America - Models Typhoon 8 and Typhoon 16 GCC Technologies - Models Elite XL408, Elite XL608, Elite XL608LC, Elite XL808, Elite XL1208, Elite XL1208 PM, and Elite XL616
Data source: U.S. Consumer Product Safety Commission (CPSC) via SaferProducts.gov.
For the most current recall information, check directly with CPSC or the manufacturer.
Last verified: 2026-03-28