CPSC, Sony Electronics Inc. Announce Recall of Certain VAIO Notebook Computers
Source: CPSC Recall #03197
Recall Date
2003-09-25
Manufacturer
Sony Corp., of Tokyo, Japan
Units Affected
About 5,600
Products Involved
Sony VAIO notebook computers
Hazard
Users could receive a mild electric shock, when the recalled computers are connected to a phone line and the phone rings.
Remedy
Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase.
Reported Injuries
None reported.
Sold At
Electronic and computer stores nationwide, from June 2003 through July 2003, for about $1,500.
Manufactured In
China
Full Recall Description
Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K, while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport. Sony previously announced this recall on July 10, 2003
Data source: U.S. Consumer Product Safety Commission (CPSC) via SaferProducts.gov.
For the most current recall information, check directly with CPSC or the manufacturer.
Last verified: 2026-03-28