CPSC, SecureAlert Announce Recall of Safety and Security Phones
Source: CPSC Recall #04513
Recall Date
2003-11-18
Manufacturer
SecureAlert Inc., of Salt Lake City, Utah
Units Affected
1,000
Products Involved
GPS2000 MobilePAL+GPS Safety and Security Phones
Hazard
Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.
Remedy
Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.
Reported Injuries
SecureAlert has received 10 reports of batteries being exhausted as a result of this problem. No injuries have been reported.
Sold At
SecureAlert and private security dealers nationwide, from May 2003 through July 2003.
Manufactured In
Japan
Full Recall Description
This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and 08813447, which can be found on a label in the battery compartment. They are white phones with a red "call" button and a gray "test" button that notifies an emergency call center and can track callers using the Global Positioning System (GPS). "MobilePal+GPS" is written on the front of the phones.
Data source: U.S. Consumer Product Safety Commission (CPSC) via SaferProducts.gov.
For the most current recall information, check directly with CPSC or the manufacturer.
Last verified: 2026-03-28