CPSC, American Power Conversion Corp. Announce Recall of Back-Up Power Supply Systems
Source: CPSC Recall #03068
Recall Date
2003-01-14
Manufacturer
American Power Conversion Corporation (APC), of West Kingston, R.I.
Units Affected
About 900,000
Products Involved
Back-UPS CS350 and Back-UPS CS 500 Back-up Power Supply devices
Hazard
The power supply device can fail, causing the unit to overheat, which may pose a fire hazard to consumers.
Remedy
Consumers should immediately stop using the power supply devices by turning off the power to all connected equipment, turning the Back-UPS CS off, and then unplugging it from the electrical outlet. To obtain a free replacement unit, consumers should contact the company.
Reported Injuries
APC has received six reports of units overheating, resulting in the melting of the unit's outer casing and three reports of minor property damage. No injuries have been reported.
Sold At
Retailers, computer and electrical distributors, and catalogs nationwide sold the power supply devices, from November 2000 through December 2002, for between $70 and $130.
Manufactured In
United States
Full Recall Description
The recalled Back-UPS® CS Uninterruptible Power Supply devices include the Back-UPS CS350 and the Back-UPS CS 500 models. The model number can be found on the front of the unit, along with the words, "Back-UPS CS" and "APC." In addition, one of the following numbers shows up on the bar code label located on the bottom of the unit: BK350, BK500, BK500BLK. The recalled power supply devices also have one of the following serial numbers - AB0048 through AB0251, BB0104 through BB0251, and JB0125 through JB0251 - which can be found on the bottom of the unit. Units with an "R" at the end of the serial number within the above ranges are not part of this recall.
Data source: U.S. Consumer Product Safety Commission (CPSC) via SaferProducts.gov.
For the most current recall information, check directly with CPSC or the manufacturer.
Last verified: 2026-03-28