Asurion Recalls Counterfeit BlackBerry-branded Batteries Due to Burn and Fire Hazards
Source: CPSC Recall #10752
Recall Date
2010-08-10
Manufacturer
Asurion, of Smyrna, Tenn.
Units Affected
About 470,000
Products Involved
Counterfeit BlackBerry®-branded cell phone batteries in refurbished devices
Hazard
The counterfeit batteries can overheat, posing burn and fire hazards.
Remedy
Consumers who received refurbished BlackBerry devices through Asurion prior to November 1, 2009 should immediately stop using the product and contact Asurion for a replacement product. Asurion is directly contacting known consumers with the affected batteries to notify them of this recall.
Reported Injuries
Asurion has received two reports of counterfeit BlackBerry®-branded batteries overheating, causing minor burns to a consumer's finger and minor property damage to a sofa and car seat.
Sold At
Asurion, as part of their handset protection claim program nationwide from March 2004 through October 2009.
Full Recall Description
This recall involves only BlackBerry®-branded batteries provided with refurbished Blackberry®-branded devices. The refurbished devices were sent to consumers by Asurion through a handset protection program. The batteries were used across virtually all models of refurbished BlackBerry devices distributed by Asurion prior to November 1, 2009. Genuine Blackberry-branded batteries are not included in this recall. No other Asurion or BlackBerry products are involved in this recall.
Data source: U.S. Consumer Product Safety Commission (CPSC) via SaferProducts.gov.
For the most current recall information, check directly with CPSC or the manufacturer.
Last verified: 2026-03-28